PRIVACY POLICY

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This Privacy Policy describes how Alfresque Ltd ("we," "us," or "our") collects, uses, and discloses your personal information when you visit our website ("Site") and purchase our products.


Information We Collect We collect several types of information from and about users of our Site:

  • Information You Provide Directly: This includes information you enter when you place an order, create an account, subscribe to our newsletter, or contact us. This may include your name, billing and shipping address, email address, phone number, and any other information you choose to provide.
  • Information Collected Automatically: When you use our Site, we may automatically collect certain information about your device and browsing activity. This information may include your IP address, browser type, operating system, referring website, browsing history on our Site, and product interactions. This information is collected through cookies and similar tracking technologies.

Use of Information
We use the information we collect for the following purposes:
  • To fulfil your orders and provide you with the products you purchase.
  • To manage your account and provide customer service.
  • To personalize your experience on our Site.
  • To send you promotional communications, such as newsletters and product updates (you can unsubscribe at any time).
  • To analyse trends and improve our Site.
  • To comply with legal and regulatory requirements.
Cookies and Tracking Technologies We use cookies and other tracking technologies on our Site. These technologies are used to collect and store information, including to operate the Site, track user behavior, and compile analytics about Site usage. You can choose to disable cookies through your browser settings. However, this may limit your ability to use certain features of our Site. Data Sharing We do not share any of the personal information we collect with any third parties. Data Retention We will store your personal information (excluding payment information) on our system indefinitely. You can request deletion of your information at any time (see "Your Rights" below). Your Rights You have certain rights regarding your personal information:
  • Right to Access: You have the right to request a copy of the personal information we hold about you.
  • Right to Rectification: You have the right to request that we correct any inaccurate personal information we hold about you.
  • Right to Erasure: You have the right to request that we erase your personal information.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information.
  • Right to Object: You have the right to object to the processing of your personal information for marketing purposes.
To exercise any of these rights, please contact us using the information below.

Security We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.

Changes to this Privacy Policy We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Site.

Contact Us If you have any questions about this Privacy Policy, please contact us.